Home Page
Rental Info
The Rooms
Rental Info
Rental Info
E-Mail Us about Timeshare Rentals at the Mayan Resorts
Airfare / Cars
Other Hotels
Special Offers
Concierge Service
Link Partners


5 Star Travel Center - Online Reservations





Operated by
5 Star Travel Marketing LLC
All rights reserved.



Rental Policies and Company Information


Italy & France - Property Management by CUENDET & Cie Spa, Italy

Other Countries - Property Management by NOVASOL AS, Denmark

Marketing Agent & Web Site Sponsor - 5 Star Travel Marketing LLC, USA





Please email us at reservations@5starvacationrentals.com if you have any questions about European Vacation Villas or any of our policies.


















Cancellation Policy     [ Return to Top of Page ]

  • Cancellation notices must be made by e-mail and phone.

  • Full cancellation allowed prior to a deposit being made.

  • The renter may cancel a reservation after a deposit is made subject to the following fees;
    • 15% of the total rental price if the cancellation is made at least 75 days before the start of the rental period
    • 25% of the total rental price if the cancellation is made between 74 and 43 days before the start of the rental period
    • 50% of the total rental price if the cancellation is made between 42 and 30 days before the start of the rental period.
    • 90% of the total rental price if the cancellation is made between 29 and 1 day before the start of the rental period
    • 100% of the total rental price if the cancellation is made the day of arrival or in the case of failure to occupy the villa by the renter.
    • There is also be a $50 administrative fee charged to cover web site transaction fees.

  • If the renter intends to transfer his/her booking to other persons, on condition that the accommodation and the period do not change, the renter has to pay the following amount;
    • ITALY/CROATIA/GREECE: 24 Euro / 36 SFR / 15 UKL / 35 US$ 35;
    • FRANCE/SPAIN/PORTUGAL: 62 Euro / 80 SFR / 30 UKL / 80 US$.
    • CUENDET reserves the right to charge the renter any additional cost relative to the booking.
    • There is also be a $50 administrative fee charged to cover web site transaction fees.

  • Click here to read the complete Rental Terms and Conditions.

  • Please email us atreservations@5starvacationrentals.com if you have any questions regarding our cancellation policy.


[ Return to Top of Page ]



About Us     [ Return to Top of Page ]

    European Villas - Property Management by CUENDET & Cie Spa - Tour Operator
    Authorised by the Province of Siena - Authorisation no. 0048 - prot. 01125,
    L.R.T 51/1986 (L.R.T. = Tuscan Regional Law)

    Other Countries - Property Management by NOVASOL AS
    Rygårds Allé 104
    DK-2900 Hellerup
    Phone +45 73 75 66 11

    Marketing Agent & Web Site Sponsor - 5 Star Travel Marketing LLC
    Email us at reservations@5starvacationrentals.com